Newby-Vance Mobility

To say that I am profoundly appreciative of the tremendously generous spirit and service that defines the culture of Newby-Vance Mobility in South Oklahoma City is an understatement. Each time I have called upon them for my service needs, every team member has always been welcoming, professional, and very courteous. At this time, I want to especially acknowledge Katie Newby. Anyone who has ever had the inconvenient misfortune of their vehicle being out of commission because of an accident or repair, also knows the frustration of trying to navigate that and while trying to find a sufficient rental vehicle. That has been my experience on two separate occasions. Yet, in both situations, Katie was amazing! Due to my disability, I have a mobility vehicle (*that I also purchased from Newby-Vance Mobility), that is equipped with certain accommodations that assist me in driving. When I contacted Katie and informed her of my situation, not only did she avail her assistance to address my needs, but she also went further to let me know that she would do all she could to adjust the schedule of my rental because of the uncertainty of the timeframe of the repairs being done. Her willingness in doing all that gave me the peace of mind I needed to be patient during the repair, and the ability to keep up with my daily obligations. If you or someone know ever needs anything in the way of a mobility vehicle, i.e., purchase, sale, rental, equipment, etc., I HIGHLY RECOMMEND that you contact Newby-Vance Mobility! I promise you that they will work with you and for you to ensure your needs are met and exceeded, and that you have a wonderful experience doing business with them! I have been COMPLETELY SATIFIED with every experience I have had with them and am a life-long customer. Respectfully, Richard Gates

We purchased a new accessible van from Newby-Vance and could not have been more pleased with the way it was handled. April, Jeff, Sam, Sebastian and Kyle saw to our every need. Their teamwork sure made the process go smoothly. The technicians made sure all of the mobility controls worked flawlessly. We absolutely love our new van. Thanks April.

Excellent customer service and overall experience. We worked with Jeff who was absolutely great! He listened to what we needed and helped us find the best solution. I would highly recommend Newby-Vance for any and all of your mobility vehicle needs. Every person in the office is very helpful and supportive! Will definitely be a repeat customer.

Newby-Vance Mobility is fantastic. Jonathan Carter and Sam Kregger were great. Jonathan was a tremendous help and very patient with me and my 500 questions. They both guided Dennis and I through the process of buying a new wheelchair accessible van and went out of their way to be helpful and supportive during the process. I highly recommend Newby-Vance Mobility. I love my new van!!

They’ve been nothing less than absolutely amazing. September came with some unexpected changes in life and Newby Vance have been my family and I’s saving grace! I’ve never been left unanswered every call has been returned very promptly every email has been replied to. I’ve never done buisness with a better company and I’ve worked in the car buisness for 7 years. Can not thank Newby Vance enough. Phenomenal customer care in every way possible! I will forever be so extremely grateful for this company and the amazing people that keep it going so effortlessly.